Jodi Forlizzi, Steven P. Dow, and John Zimmerman. In Conference on Designing Pleasurable Products and Interfaces (DPPI’11), Milan, Italy, 2011.
Families and Services: Understanding Opportunities for Co-Production of Value in Service Design.
Jodi Forlizzi, Steven P. Dow, and John Zimmerman. In Conference on Designing Pleasurable Products and Interfaces (DPPI’11), Milan, Italy, 2011.